Mekong Angkor Palace Inn

The Mekong Palace was a great place to stay in Siem Reap. Very conveniently located close to the centre with friendly, helpful and welcoming staff at all times. There was some noisy renovation work going on when we arrived which was not great, but the staff moved us immediately to a quieter room further from the noise and they assured us the work would be limited to between the hours of 10am to 4pm. As we we were out all day most days, it didn't bother us again, so all good. Our room was spacious and comfortable with a good bathroom and air con. The pool was lovely and very welcome at the end of a day's temple visiting. The buffet breakfast was wonderful and a lot of choice given how few people there seemed to be at the hotel (we were visiting in low season). The laundry service was super efficient. We used the hotel's driver and tuk tuk/remorque services for both the small and grand circuit temple tours as well as a stilted village/floating village tour to Kampong Kleang. The prices were good and the service was outstanding. Both drivers were friendly, helpful and very flexible to make sure we did everything we wanted to do. If you stay here we recommend you do not look further for organising your temple and floating village tours. We particularly recommend the Kampong Kleang trip if you want to see the stilted villages and the floating villages, but want to avoid the over touristy Chong Khneas.

Very friendly helpful staff. Nothing was too much trouble. Restaurant and bar had good menus well priced. Good breakfast with lots of variety for westerners. Overall, a value stay. May not be 5 stars on facilities but 5 star on what I think is more important- service.

Initial concerns about aircon not working but after the first night it sorted itself out. Never had a bath in the room before but I actually used it one afternoon when the pool was busy. Excellent pool and surrounding garden and bar proximity. Outstanding lobby. Very faded Americana with a conversation pit and excellent couches. Easy walk to the river and pub street. Staff who were helpful, even if you were not the usual minivan tour type. Manager speaks good English. They went out of their way to organise a delivery to Phnom Penh when I left a dress behind.

you hotel was very colonial in its design room after changing was much better and larger over all quite nice

Room was fantastic, very spacious, it had everything I needed. Great location of the hotel, walking distance to Pub Street. Very good WiFi